Crystal Approach supports small-to-medium government agencies, professional associations and private sector companies to bridge the gap between objectives and outcomes by providing ICT Infrastructure Solutions that help meet evolving needs.
Crystal Approach focuses on proactively managing and supporting our clients’ technology environment, leaving them to focus on developing and building core business outcomes.
Crystal Approach’s Infrastructure Solutions include:
• Business Analysis and Requirements Definition
• Solution Option Analysis
• Managed Infrastructure Services
• Service Desk and Client Support Services
Crystal Approach’s expert team has outstanding experience and knowledge across a diverse range of technologies and platforms including Microsoft server and desktops, virtualisation, Citrix implementations, firewalls, VPNs, networking and midrange environments.
Case Study
The ACT Long Service Leave Authority relies on Crystal Approach to provide effective management of their ICT infrastructure and critical business systems.
“Implementing Crystal Approach’s managed infrastructure services has meant an increase in the availability and stability of our ICT platform” says Chief Operations Officer Goran Josipovic. “Crystal Approach’s responsiveness to our changing business environment has helped us support our existing client base, and allowed us to increase the scope of our legislative requirements.”